- Position Title: Procurement Systems Admin
- Name of Institution: Clemson University
- Campus Location: Clemson, SC
- Job Close Date: November 11, 2017
- Salary Range: $48,622-$89,956
40% - Essential - System Administration: Directs and manages administration of a virtual, server-based, supplier-hosted enterprise e-procurement and bidding systems/tools for over 3,500 university users and 20,000 suppliers/bidders. Installs, maintains, updates, and troubleshoots tool¿s training, development and production environment changes. Conducts analyses of current systems, functions and operations and recommends policy related to technology use.
25% - Essential - Technical Support and Customer Service: Directs and manages Customer Service function for PBS team. Assists PBS team with Helpdesk tickets. Responds to user requests and provide outstanding customer service to staff of all levels. Ensures Business Operations team is responsive and effective in resolving users' problems. Performs escalation to team leaders after providing level I & II support. Log all incidents and provide trending for incorporation into training.
20% - Essential - Process and Documentation: Responsible for ensuring operations adhere to all university standards in an audited environment. Performs routine audits of systems and software. Updates all IT documentation to include training program. Maintains strong relationships with tool provider, university IT, utilities, business systems, internal audit, HR, & procurement staffs.
15% - EssentialStaff - Supervision: Provides direction and oversight to work of current team of two Business Operations team members. Ensures priorities align with strategic direction of the PBS team.
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.
Manages Work of Others - Manages work of others including hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Plans organizational structure and job content.
Provides Budget Input - Provides input into the budgeting process, and oversees fund allocation.
A bachelor's degree in computer science or a related area and experience in computer system development and modification. Relevant experience may be substituted for the Bachelor's degree on a year for year basis.
Sit (stationary position) for prolonged period. Communicate, converse, give direction, and express oneself.
Standard Hrs: 37.5; Band: 07 ($ 48,622.00 - $ 89,956.00)
Application Deadline: October 11, 2017
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.Apply